39% of Brits tip even when they are not happy with the service

Findings from Ocean Finance reveal that 39% of Brits tip even when they are not happy with the service

  • Almost two-fifths (39%) of Brits tip even when they are not happy with the service.
  • Restaurants have the biggest beneficiaries when it comes to this behavioural trend, with 37% of Brits admitting to tip even if they were unhappy with the service.
  • This was then followed by the hairdressers, with almost a third (32%) of Brits tipping despite unsatisfactory service.

25-34-year-old’s tip the most – spending more than £30 per month doing so

Sarah Neate, Editor in Chief of Ocean Finance said: Our research also found that 25-34 year-olds Brits tip the most, spending more than £30 per month on tipping. As it’s customary to leave 10% of the bill when eating out, and this age range tends to socialise and eat out a lot – this may explain why they tip the most.”

“As people get older, it appears that they tip less, with 45–55 year-olds tipping an average of £8 per month, and 65+ year-olds tipping an average of £5 per month. This could be to do with the fact that people might eat out less or potentially have tighter budgets as they enter retirement.”

A financial expert explains five tips for tipping right

Sarah Neate, Editor in Chief of Ocean Finance said: “Whilst cash tips are already protected, this new legislation means hospitality workers will also be entitled to tips that are paid via a debit or credit card. This is especially important in a growing cashless society.”

To help those who are unsure how much is the right amount to tip, Sarah has provided her top tips below:

  1. Set a tipping budget. At the start of each month, figure out the maximum you’d like to spend on tipping, based on what activities you’ve planned. You don’t have to spend this much, but it’s good to have a rough idea in mind.
  1. Stick to UK tipping etiquette. 10% is considered to be the standard tip for most UK services. So it’s a safe bet if you’re unsure how much to pay for an experience you enjoyed.
  1. Consider how often you go out to places that expect a tip. Maybe you’re eating out too often or getting a lot of taxis. See if you can cut down on non-essentials to save a lot more money.
  1. Something wrong? Don’t be afraid to say. If you have a problem with your meal or maybe your haircut isn’t to your liking, always say. It gives the person a chance to rectify the problem for you and they can deservedly receive a tip after all.
  1. Don’t feel obligated to tip bad service. If the issue isn’t fixed, simply pay what’s required but don’t tip out of politeness. In the UK, tips don’t form part of an employee’s salary. UK workers must receive the National Minimum Wage at the very least.

Information from the article is from Ocean Finance